Customer Charter

What our Customer Charter means

We are committed to providing excellent services, resources and facilities. Our customer charter is our pledge to all our users about what they can expect from us.

We've removed our old charter while we work on putting together a new one.

As part of this we'd like to ask you what our new Customer Charter should contain. Please let us know your thoughts by filling in our quick online survey

Alternatively, please contact us with your comments.