Information for Customers

YCL Structure

See our Commercial Services Organisation Chart, giving an overview of staff and departments.

Vision, Mission and Values

Find out more about our company and what we stand for and what we want to achieve.

Customer Care and Charter

Our aim is to provide customer satisfaction. Read more about our aims for service and our promise to customers.

Environmental and ethical impact

More information coming soon

  • Sustainable initiatives
  • Local suppliers
  • Charities we support and work with

Keep it on campus

More information coming soon

  • How we support the University
  • Yearly contributions
  • How you can help

Frequently asked questions

What is the difference between YCL and Commercial Services?

The answer is simple, there are no differences. YCL is short for York Conferences Ltd, which is the company trading name. However since the company began we have expanded from just York Conferences, and now run a wide range of Commercial Services at the University of York. Sometimes you will see our YCL logo/branding, other times you will see us referred to as Commercial Services. 

Are jobs at YCL available to students?

Yes, we'd love you to join our team! You can check out our jobs board for the latest vacancies, or follow our facebook page for updates. We're always looking for casual team members in different departments, so if you're interested please email your CV to ycl-hradmin@york.ac.uk

What is the difference between YCL and the University?

At YCL we run a whole range of commercial services across the University campus. We're a separate company to the University which lets us do things a little bit differently. At the end of the year we donate all our profits back to the University, which helps improve the facilities and services for all of us.

Social media

We use social media to communicate with our target audiences. This often includes students and staff at the University of York, but it also includes external audiences. We also use our general social media to communicate with staff, or potential new staff. 

General Commercial Services

  • Twitter:
  • Facebook:
  • Instagram:

Eat at York / Retail Services

These two accounts have a combined social media for students and staff at the University of York.

York Conferences

  • Twitter: @YorkConferences
  • Facebook: /YorkConferences
  • Instagram: @YorkConferences

York Science Park

  • Twitter:
  • Facebook:
  • LinkedIn:

Design and Print

  • Instagram:

York Sport

  • Twitter:
  • Facebook:
  • Instagram: