By taking part in the Santander Universities SME Internship Programme you agree that your personal data is data which by itself or with other data available to us can be used to identify you. We are Santander Universities (a division of Santander UK plc, which is the data controller). This data protection statement sets out how we’ll use your personal data. You can contact our Data Protection Officer (DPO) at 201 Grafton Gate East, Milton Keynes, MK9 1AN if you have any questions.
Where there are two or more people named, this data protection statement applies to each person separately.
By taking part in the Santander Universities SME Internship Programme we’ll use your personal data for the reasons set out below and to manage and provide the services relating to the SME Internship Programme. We’ll collect this indirectly through our partner universities. The personal data we use may include:
We’ll tell you if providing some personal data is optional, including if we ask for your consent to process it. In all other cases you must provide your personal data so we can manage and provide the services relating to the internship programme (unless we already hold your details).
Subject to applicable laws, we’ll monitor and record your calls, emails, text messages, social media messages and other communications in relation to your dealings with us. We’ll do this for regulatory compliance, self-regulatory practices, crime prevention and detection, to protect the security of our communications systems and procedures, to check for obscene or profane content, for quality control and staff training, and when we need to see a record of what’s been said.
We’ll process your personal data:
1. As necessary to perform our contract or agreement with you for the relevant service / placement:
a) To take steps at your request prior to entering into it;
b) To decide whether to enter into it;
c) To manage and perform that contract; and
d) To update our records.
2. As necessary for our own legitimate interests or those of other persons and organisations, e.g.:
a) For good governance, accounting, and managing and auditing our business operations;
b) To monitor emails, calls, other communications, and activities relating to our dealings with you;
c) For market research, analysis and developing statistics;
d) To send you marketing communications and for marketing to you in-branch, including automated decision making relating to this;
e) To contact you in relation to competitions; events and initiatives and processes i.e. to determine if you have successfully passed to the next stage of the Programme;
f) To contact you to understand and assess the impact the Santander donations funding you have received has had on you;
g) To contact you to request your participation in events relating to the Programme;
h) To contact you to send you communications concerning academic activities such as conferences, courses and congresses, among others, or concerning services, products or activities in connection with research, technology, telecommunications, professional openings and job searches, culture, assistance with study and training, work and projects; and
i) To build address book type sheets for university partners to help manage key contacts.
3. As necessary to comply with a legal obligation, e.g.:
a) When you exercise your rights under data protection law and make requests;
b) For compliance with legal and regulatory requirements and related disclosures;
c) For establishment and defence of legal rights;
d) For activities relating to the prevention, detection and investigation of crime;
e) To verify your identity, make credit, fraud prevention and anti-money laundering checks; and
f) To monitor emails, calls, other communications, and activities relating to your dealings with us.
4. Based on your consent, e.g.:
a) When you request us to disclose your personal data to other people or organisations such as a company handling a claim on your behalf, or otherwise agree to disclosures and;
b) To send you marketing communications where we’ve asked for your consent to do so.
I’m free at any time to change my mind and withdraw my consent. The consequence might be that you can’t do certain things for me.
Subject to applicable data protection law we may share your personal data with:
Your personal data may be transferred outside the UK and the European Economic Area. While some countries have adequate protections for personal data under applicable laws, in other countries steps will be necessary to ensure appropriate safeguards apply to it. These include imposing contractual obligations of adequacy or requiring the recipient to subscribe or be certified with an ‘international framework’ of protection. Further details can be found in the ‘Using My Personal Data’ booklet.
We’ll use your home address, phone numbers, email address and social media (e.g. Facebook, Google and message facilities in other platforms) to contact you according to your preferences. You can change your preferences or unsubscribe at any time by contacting us. In the case of social media messages you can manage your social media preferences via that social media platform. Other areas of the group may contact you to discuss the internship.
We may search the files at credit reference agencies before sending marketing communications or doing marketing in-branch to you about credit. The credit reference agencies don’t record this particular search or show it to other lenders and it won’t affect your credit rating. We do this as part of our responsible lending obligations which is within our legitimate interests. If you have previously told us that you don’t want information on other products and services or to be included in market research, we’ll continue to respect your wishes.
The following criteria are used to determine data retention periods for your personal data:
Your rights are as follows (noting that these rights don’t apply in all circumstances and that data portability is only relevant from May 2018):
You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law: ico.org.uk.
Your personal data may be converted into statistical or aggregated data which can’t be used to identify you, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above.
For more information on the Santander group companies, please see the ‘Using My Personal Data’ booklet.