Academic Support Office

People who can help

Head of Academic Support Office

 

Nigel Dandy

Nigel Dandy
Head of Academic Support Office
ext 2154
HG08, Heslington Hall
  • Overall leadership and management of the Academic Support Office, including staff development, recruitment, resource planning and budgetary control.
  • Project-managing and contributing to the development of the Learning and Teaching Strategy.
  • Professional networking within and outside the University to ensure effective ‘horizon scanning’ of emerging national developments in quality assurance and enhancement, analysing their implications, ensuring that the University contributes views as appropriate, and thereby also promoting the University in the sector.
Academic Quality team

 ‌ 
Jane Iddon
Assistant Registrar and AQ Team Leader
jane.iddon@york.ac.uk
ext 3849
HG08, Heslington Hall

 

  • Leading and managing the AQ team, ensuring effective integration with other areas of the learning and teaching agenda
  • Secretary to the University Teaching Committee, project-managing its portfolio of work
  • Professional networking within and outside the University
  • Oversight of teaching quality aspects of collaborative provision with other institutions
  • Contributing to policy review and development through administrative leadership and advice
  • Support for working groups and periodic review panels
  • Advising departments on academic policies and on programme development and approval

Jenny Brotherton
Academic Quality Officer
aso-artshums@york.ac.uk
ext 2156
HG08, Heslington Hall

  • AQ contact for Arts and Humanities departments:
    • Advising departments on:
      • Annual Programme Review
      • Programme approval, modification and withdrawal
    • Periodic Review support
  • Postgraduate Taught and Research Degrees Survey (PTES & PRES) and other survey support
  • Contributing to policy review and development

null

Adrian Lee
Academic Quality Officer
aso-socsci@york.ac.uk 
ext 2018
HG08, Heslington Hall

 

  • AQ contact for HYMS and Social Science departments:
    • Advising departments on
      • Annual Programme Review
      • Programme approval, modification and withdrawal
    • Periodic Review support
  • National Student Survey and other survey support
  • Contributing to policy review and development
  • Secretary for HYMS Joint Senate Committee

Juliet James

Juliet James 
Academic Quality Officer
aso-socsci@york.ac.uk
ext 4310
HG08, Heslington Hall

Monday - Thursday
9.15am – 2.30pm

  • AQ contact for The York Management School and SPSW:
    • Advising departments on
      • Annual Programme Review
      • Programme approval, modification and withdrawal
    • Periodic Review support
  • Contributing to policy review and development
  • Secretary for the Distance Learning Forum

null

David Gent
Academic Quality Officer
aso-sci@york.ac.uk
ext 3632
HG08, Heslington Hall

  • AQ contact for Science departments:
    • Advising departments on
      • Annual Programme Review
      • Programme approval, modification and withdrawal
    • Periodic Review support
  • Contributing to policy review and development

 

null

Andrea Boam
Academic Quality Officer
andrea.boam@york.ac.uk
ext 4341
HG08, Heslington Hall

  • AQ contact for Arts and Humanities departments:
    •  Advising departments on
      • Annual Programme Review
      • Programme approval, modification and withdrawal
      • Periodic Review Support
      • Contributing to policy review and development
Learning Enhancement team

Cecilia Lowe

Cecilia Lowe
Head of Learning Enhancement
ext 1142
Room LFA/132, Harry Fairhurst Building

  • Leading and managing the LE team, ensuring effective integration with other areas of the learning and teaching agenda
  • Working directly with departments on:
    • learning enhancement initiatives
    • assessment, standards, marking and feedback issues
    • programme and module development
  • Supporting the Learning and Teaching Forum’s activities and supporting learning and teaching projects

Francis Duah
Maths Skills Centre Manager
ext 4936
Room LFA/132, Harry Fairhurst Building

  • Managing the University's Maths Skills Centre
  • Providing one-to-one and appointment based Mathematics and Statistics support
  • Delivery of workshops
  • Working directly with departments on Mathematics and Statistics support provision and suitable resources
  • Data collection and evaluation of students' use of support mechanisms
  • Design and creation of online resources for learning Mathematics and Statistics

Chris Mellor
Statistics and Maths Advisor
ext  4934
Room LFA/132, Harry Fairhurst Building

  •  Tutoring statistics in the University's Maths Skills Centre:
    • Providing one-to-one and appointment based Statistics support
    • Design and delivery of Statistics workshops

photo of Tamlyn Ryan

Tamlyn Ryan
Academic Skills Co-ordinator
ext 1134
Room LFA/132, Harry Fairhurst Building

  • Working with staff and students on learning enhancement related to:
    • widening participation initiatives
    • transition into HE and initial academic skills development
    • undergraduate level programmes
    • postgraduates engaged in academic skills support

 ‌

Stephen Gow
Academic Integrity Co-ordinator
ext 1135
Room LFA/132, Harry Fairhurst Building

 
  • Co-ordinating and working with departments on academic integrity
  • Producing academic integrity resources and running workshops
  • Co-ordinating Academic Integrity Weeks with YUSU and GSA
  • Development of the Academic Integrity tutorial
  • Review of the Academic Misconduct policy
  • Management of the Turnitin project, where students use the software formatively to develop their academic writing

null

Madeleine Mossman
The Writing Centre Manager
ext 4935
Room LFA/132, Harry Fairhurst Building

  • Managing the Writing Centre and working with staff and students on
    • academic writing development
    • transition into postgraduate taught programmes and postgraduate taught level skills development issues

 

null

Katy Mann Benn

Learning Enhancement Project Manager
ext 3283
Market Square Development MSD/102

 
  • Co-ordinates the York Pedagogy (ProPEL) Project Team and Project Officers
  • Helps staff, departments and faculties to identify and scope L&T projects
  • Works with project sponsors to implement, document and evaluate L&T projects
  • Manages communication and access to information regarding projects

null

Lucy Hodgetts
Project Officer
ext 3284
Market Square Development MSD/102

  • Working with departments on strategic learning projects
E-Learning Development Team

Richard Walker

Richard Walker
Head of E-Learning Development
ext 1138
Room LFA/131, Harry Fairhurst Building

  • Leading and managing the ELD team, ensuring effective integration with other areas of the learning and teaching agenda
  • Overseeing the VLE, Replay lecture capture and e-assessment services
    • providing guidance to departments on VLE guidelines and policy
    • providing advice to staff on e-learning funding provision
    • leading on research and evaluation activities related to technology-enhanced learning projects

    About Richard

null

Andrew Parkinson
VLE Application Manager
ext 1140
Room LFA/132, Harry Fairhurst Building

  • Creating VLE module sites
  • Advice on using the VLE
  • VLE troubleshooting
  • VLE system administration

Wayne Britcliffe

Wayne Britcliffe
Digital Learning Resources Co-ordinator
ext 1141
Room LFA/132, Harry Fairhurst Building

  • Assistance and advice on:
    • planning content development and storyboarding
    • structuring modules and deploying content within Yorkshare
    • the Yorkshare toolset
    • structuring and managing areas of the content repository
    • copyright and digital rights issues


    About Wayne

 ‌E-Learning Support Officer

Amy Eyre
E-Learning Support Officer
ext 1131
Room LFA/1.32, Harry Fairhurst Building


  • Training materials
  • VLE end-user support to staff and students

 

 

null

James Youdale
Lecture Recording Co-ordinator and E-Learning Advisor
ext 1143
Room LFA/132, Harry Fairhurst Building

  • Advice on the use of Replay Lecture Capture and video for teaching and learning
  • Technical support for replay software and linking captures to Yorkshare
  • Departmental liaison and individual advice on VLE use, technology-enhanced learning activities and associated curriculum development
  • Advice on accessibility for technology-enhanced learning

About James

 

vacancy

Educational Advisor (E-Learning)
ext 1177
Room LFA/132, Harry Fairhurst Building

  • Providing advice and support to academic departments in the development of their degree programmes
  • Delivering learning technology training and support

 

Academic Practice

Duncan Jackson
Head of Academic Practice
ext 4843
Room HF/05, Home Farm

  •  Senior academic staff developer

null
Maeve Pearson
Senior Academic Practice Advisor
ext 2920
Room HF/02, Home Farm

  • Support for existing PGCAP work
  • Develop and expand CPD support to academic staff

Phil Robinson-Self
Academic Practice Advisor
ext 2109
Room HF/02, Home Farm

  • Supporting the Programme Leaders Course, PGCAP, YPAD, and the York SoTL Journal
  • Sub-Editor, Learning and Teaching Forum magazine

Lesley Catt
Academic Practice Co-ordinator
ext 4844
Room HF/04, Home Farm

  • Administrative support for all Academic Practice initiatives
  • Secretary to Board of Studies
Administrative support

 

Janet B

Janet Barton
Office Manager
ext 2155
HG08, Heslington Hall

Tuesday – Friday
8.30am – 5.30pm

  • PA to Nigel Dandy
  • Administrative support for Learning and Teaching Forum; Annual Learning and Teaching Conference; workshops
  • Administrative support for Learning Enhancement Team
  • Secretary, Taught Masters SIG
  • Overseeing web site maintenance and updating
  • ASO financial management and monitoring of budgets

Alison McKay
Academic Support Administrator
ext 3850
HG08, Heslington Hall

  • Administrative support for Academic Quality Team and University Teaching Committee
  • Administrative support for academic integrity/Turnitin
  • Secretary, Co-ordinating Group for Supplementary Programmes
  • Managing periodic review and annual programme review processes; external examiner reports
  • Managing promotion of University-wide teaching and learning surveys (NSS, PTES, PRES)
  • Web site maintenance

 null
Margaret McAllister
Academic Support Administrator
ext 1179/3581
LFA/132, Harry Fairhurst Building/HF/02, Home Farm

  • Administrative support for the Writing and Maths Skills Centres
  • Administrative support for Academic Practice/PGCAP
  • Administrative support for E-Learning Development Team
  • Planning and marketing events
  • Web site maintenance

Bernie White
Academic Support Administrator - External Examiners
ext 3693
HG08, Heslington Hall

  • Administrative support for undergraduate and postgraduate External Examiners

General enquiries

Other contacts