At York we value the fact that our relationship is not only with our students but also with their parents and carers.
If you are a parent or guardian of someone who is thinking about applying to the University of York and you feel you need advice so that you can help your child to make informed choices, there are many ways in which we can help.
This page has been designed to answer some of the questions you may have about the University of York. In addition, we provide talks for parents at School Parents' Evenings or when a school is actually visiting the University itself. A series of Parents' afternoons run alongside Post-Applicant Visit Days, from January to March each year.
For details please telephone Student Recruitment and Admissions on +44 (0)1904 324000
The University of York provides a network of support services to help students get maximum benefit from their time at York. The Colleges and the supervisory system are at the heart of a network of services that ensure our students have easy access to appropriate support for any problem they may encounter.
In addition to providing accommodation and a focus for social and community life, the Colleges offer an accessible source of help round the clock. All Colleges have a staff welfare team and elected welfare representatives.
At York students are assigned to a member of the relevant teaching department who acts as a supervisor, usually throughout their programme, with regular meetings at the beginning and end of every term. Students are encouraged to take all academic and personal problems to their supervisor, who will assist them or call upon other services in the University. All such matters are treated in the strictest confidence.
The Student Support Office provides information and advice on money management, council tax, housing rights, welfare benefits, immigration issues, employment law any many other practical matters.
This unit provides information on student funding and bursary entitlements and administers a number of hardship funds and bursaries.
The Undergraduate Office handles all administrative aspects of being a registered undergraduate student here.
The purpose-built University Health & wellbeing is located in the centre of the campus and has easy access for students with disabilities. It provides a comprehensive general medical service, sensitive to the particular needs of the University community. The service is provided by a partnership of general practitioners and a team of nurses provide advice on minor illness, contraception, and other health concerns.
The University's professional counsellors are available to help students with problems of all kinds, be it emotional, personal or academic. Consultations are completely confidential.
To support students who have children of their own, the York Campus Nursery caters for children aged 3 months to 5 years and is open to use by children of students, staff and the public. It is fully registered with Ofsted and provides places for 30 two to five-year-old children and nine children aged 3 months to 5 years. Acceptance for a programme at the University does not guarantee a place and parents are advised to join the waiting list as soon as they can.
The University offers a range of support services specifically tailored to international students' requirements. These include an immigration advice service, an orientation programme for new students in October and January, English language programmes, international representation within college welfare networks, an International Student Support Co-ordinator and the Overseas Students Association.
The University's Chaplaincy is available to people of all faiths and none. The Chaplaincy Team consists of three full-time chaplains and a number of part-time chaplains. Support and contacts are also available for all World Faiths.
Students' support requirements are generally met by the University and departments on an individual basis. We are committed to responding to the needs of students with disabilities and advice and information are available form the Disability Services Office, who are also able to help students acquire personal equipment and assistance through schemes such as the Disabled Students' Allowance.
Nightline is a confidential listening and information service run independently for students. It is open every night during term time to provide a quiet, non-judgemental atmosphere and information on welfare issues and student life in York.
Student money is complicated and each individual's situation can be influenced by a number of factors: