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IT Services user guide
A to Z
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An A to Z of our services
Accessibility
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Information for users with disabilities, including wheelchair access and software provision
Account registration
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New users must register their account and agree to the regulations before they can access IT facilities
Campus network
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Information about the network infrastructure, JANET and the network at risk times
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How to access your email from both on and off campus, and information about spam
Filestore
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The different filestores available, and how to access them
Google Apps at York
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Introducing Google Apps for Education
How to connect
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Details on how to connect to the campus network, either on or off campus
IT classrooms & study areas
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A list of our classrooms and study areas, and details of their features and facilities
National computing resources
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Data services, collaboration, compute services, hosting services
Printing
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How to print, locations of classroom printers, and how to top up a print account
Purchasing and maintenance
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How to purchase hardware and software, and warranty and maintenance information
Security
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Security advice, anti virus information, and details about phishing emails
Software
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An A to Z of software available, policies, and purchasing information
University Information Systems
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Using Agresso, Business Objects, pFact, Planon, SITS etc
Unix
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Using the University's Unix system
Windows 7
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A project is underway to rollout Windows 7 to supported PCs.