Box Office

Sir Jack Lyons Concert Hall
Department of Music
University of York
Heslington, York
YO10 5DD
Tel: 01904 322439
boxoffice@york.ac.uk

Opening times

Term time

• Monday to Friday: 1.00pm - 3.30pm and from 45 minutes before each concert.
• Saturday (concert days only): 1.00pm-3.30pm, telephone booking only, and from 45 minutes before the concert.
  

Vacations

During vacations, you may book online or by post whilst the Box Office is closed for personal booking.

• Christmas: Monday 20 December to Friday 7 January (re-opens Monday 10 January)
  
• Easter: Monday 21 March to Monday 25 April (re-opens Tuesday 26 April)
  

How to book

You may book now by post or online.

Personal and telephone booking opens Tues day 4 October

In person

At the Box Office during opening hours.  During afternoon opening, tickets will be sold from the Box Office in the Department of Music entrance hall. In the evening the box office for the Sir Jack Lyons Concert Hall and the Rymer Auditorium is situated in the concert hall entrance in the Music Research Centre.

At other venues, Box Office facilities are available from 45 minutes before the concert begins.

Online

Click the 'Buy Now' button next to the concert of your choice on the What's On page, or at the foot of each concert page to go to our secure, on-line booking service.  There is a 75p per ticket booking fee which is charged by the service provider. 
Please note that following cannot be bought online:
Flexi-saving tickets; tickets for British Music Society concerts; tickets for concerts on 3 and 11 December.

By telephone

Call 01904 322439 Monday to Friday during opening hours and on Saturdays when there is a concert.

By post

Please write with full details of the tickets that you require together with your address and daytime telephone number. Enclose a cheque (made payable to: University of York) or give us your card details. Please enclose a stamped, addressed envelope or add 50p to cover postage.

By email

You can reserve tickets by giving full details of the tickets you require as well as your name, address and daytime telephone number to boxoffice@york.ac.uk. We will contact you by phone to arrange payment.

Reservations

Reservations are held for three working days or until 20 minutes before the start of the performance, whichever is the sooner. Please note that we reserve the right not to take reservations within three days of a concert.

Payment

We accept Visa, Mastercard and Switch cards (there is no charge for this facility but the minimum payment is £5). Please note that we are unable to take card payments in the evenings. Cheques should be made payable to: University of York.

Ticket prices

Concessions

The price shown in brackets is the concession price for senior citizens, registered disabled and a companion.

Student tickets

A special price of £5.00 or £3.00 is available for most concerts for students in full-time education.

Under 16s

Under 16s are entitled to a free ticket when accompanied by an adult (one per adult ticket bought).  Additional tickets can be bought at the student price.

York Alumni

Former students of the University of York are entitled to a 10% discount. Booking conditions apply and this offer cannot be used in conjunction with other discounts.

Group bookings

Buy 9 tickets for any one concert and receive one further ticket free! All tickets must be booked at the same time. School parties should contact the Box Office for information about schools bookings.

Re-sales

Please note that we are not able to refund money but if the event is sold out we will endeavour to re-sell any unwanted tickets, subject to a handling fee of £1 per transaction.

Flexi-savings

Create your own concert series!

We offer generous discounts for multiple bookings, so you can create your own series of concerts - and the more you attend, the less you pay per concert! Why not take advantage of this offer to hear some unfamiliar music? You can make a multiple booking at any time up to, and including, the date of the first concert in your series.

The offer is available for all prices, including concessions but excluding  student tickets.

• Book for three or four concerts - 10% discount on each ticket
• Book for five to seven concerts - 15% discount on each ticket
• Book for eight or more concerts - 20% discount on each ticket

Tickets must be paid for at the time of booking, and be the same quantity for each concert – you may, of course, purchase additional tickets at any time. We are unable to refund money but if you subsequently find that you are unable to attend a concert, and let us know at least 24 hours in advance, we will be happy to credit the cost against tickets for another concert, subject to a handling charge of £1 per transaction.

Please note that day-tickets for the Leider Day (11 February) and for the Baroque Day (5 May), tickets for British Music Society concerts and tickets for the concerts on 2  December and 3 March cannot be included in this discount scheme.