Web contacts

There are several sources of help for all aspects of creating and maintaining web content - Digital Marketing and Communications, IT Services and Departmental Web Officers.

Digital Marketing and Communications

For general queries:

  • digital-marketing@york.ac.uk
  • tel: (01904) 324127
  • fax: (01904) 324685
  • Digital Marketing and Communications, University of York, Heslington, York, YO10 5DD
NameTelephone Email 
Alison Kerwin, Head of Digital Marketing and Communications  (01904) 324878    alison.kerwin@york.ac.uk
Paul Kelly, Web Content and Design Officer  (01904) 324578  paul.kelly@york.ac.uk
Dan Wiggle, Web Content Officer  (01904) 322047  dan.wiggle@york.ac.uk
Amanda Wright, Web Training and Support Officer  (01904) 322065  amanda.wright@york.ac.uk

Should I contact the Digital team or IT Services?

Generally, IT Services deals with more technical issues, such as programming, security and hardware, while the Digital team deal with issues such as CMS training, writing content, site structure, design and images. 

If you are unsure of who to contact, email itsupport@york.ac.uk and your query will be passed on to the relevant person.

Website contacts

All University websites have a named contact. See the Web contacts list (York users only) and the University site map wiki to establish who is responsible for each site.