Welfare

Starting (or even returning to) University can be an exciting but daunting prospect.

We understand that, for most people, coming to university is a major life change which can bring with it new types of stress, unfamiliar feelings and occasionally unfamiliar behaviours. A feeling of homesickness is one very common example.

In Goodricke College we have two levels of health and welfare support:

These two teams meet regularly throughout the year to discuss health and welfare issues, and they should be your first port of call.  Our collective goals are to develop the College community and support the welfare needs of members. Quite simply, it’s our role to make your time here as healthy and problem-free as we can.

We’re also well connected with the wide range of support services offered by the University. If we can’t fully resolve what may be troubling you, we are sure to know someone who can! 

A message to parents

Please be aware that confidentiality is taken very seriously by the Goodricke College Welfare Team and, indeed, by all Colleges in the University.  If a student wishes to tell us something in confidence, it must stay that way.  As a result, no member of the team will provide any information to parents or people they don't know without their (the student's) explicit permission.  If you are concerned for the welfare of your son or daughter, please contact the Provost, Deputy Provost or Dean in the first instance.  They will then encourage him or her to make contact with you. 

For security reasons, members of College and University staff will not confirm whether a student is living in the College.  This is for the simple reason that we can never be sure whether a person contacting the College is really who they say they are.  Again, please contact the Provost, Deputy Provost or Dean in the first instance if you are concerned for the safety of your son or daughter.  

Complaints procedure

Any complaints relating to welfare issues should be reported to the College Administrator, Sarah Hay (goodricke@york.ac.uk) or College Provost, Jane Clarbour (jane.clarbour@york.ac.uk).

Contact the CWT