Frequently Asked Questions

Computers

  • What operating system and software are installed on the PCs?
    Our PCs are all standard campus classroom machines and run Microsoft Windows XP and Microsoft Office 2007. They have all of the software available to use that would normally be available on your office machine including Maple, Kinetix, Planon and matlab and many more.
    You can also access your M: and H: drives and the Internet. You will require a university log-in. Departmental log-ins (e.g. Biology, Health Sciences etc.) will not work on our machines.
  • What operating system and software are installed on the PCs and what media can I bring my presentation on?
    Our PCs can take presentations provided on CD-ROM, DVD, Floppy Disk, ZIP disk and USB Memory Stick. USB is available either on the front of the PC or on an extension cable attached to the keyboard cable.
    You can also access your M: and H: drives and the Internet. You will require a university log-in. Departmental log-ins (e.g. Biology, Health Sciences etc.) will not work on our machines.
  • I can't Log-in?
    To log in to the PCs, use your usual IT Services username (e.g. ozw1 or ozw500) and password, not your departmental one (Biology / Health Sciences). The third box should be set to "CSRVADYORK". If you have problems logging in, or if you get a message saying "Domain CSRVADYORK is now available" then please contact IT Services on 3838.
  • I'm an external speaker and don't have a username to log in with - can AV log me in?
    We are unable to log visitors into the PCs other than for conferences booked through York Conference Park. Visiting speakers should ask the department that invited them for the departments People Database Administrator, who has privileges to add the visitors to the People Database, to generate a username and password for them. The Department’s People Database Administrator can be found on the list at www.york.ac.uk/services/cserv/cfm/pdas/

Ask us a question