Department of Biology
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Password Management
From July 2009, passwords used to login to Biology PCs (your Biology / Novell password) will be synchronised with Central IT Services passwords. Thus you will only need to remember one password rather than the two needed before.
New Users. New students and members of staff will be issued with a computer user name and initial password. You will need to change this initial password by going to the Identity Management web page ( https://idm.york.ac.uk/idm/user/ ) first, before being able to access any of the computing facilities including the Biology PCs (you can login to a campus or Biology PC with the user name “newuser” and password “newuser” to get access to the Identity Management web page). While changing your initial password, you should also set answers to the self-service password reset facility which will enable you to reset your password should you forget it. Once you have set your password, you should be able to login to a Biology PC (if the login fails, it may be that Biology IT staff have not yet enabled your account. Contact the Biology IT office).
Changing Your Password. Go to the Identity Management web page to change your IT Services / Biology password. While changing your password, you should also set answers to the self-service password reset facility which will enable you to reset your password should you forget it.
Forgotten Password. You can reset your password via the Identity Management web page if you have already set answers to the self-service password reset facility. Otherwise you will need to contact the Central IT Services Support Office (x 3838, itsupport@york.ac.uk). Note that Biology IT cannot reset your password.
Using the Self-service Password Reset Facility. IT Services provides a self-service password reset facility which enables you to reset your password if you forget it. The facility allows you to set answers to a selection of security questions. If you should forget your password, you can reset it by correctly answering the security questions. This is particularly useful for anyone who works off campus and so is unable visit the IT Support Office with ID to have their password reset. The questions may also be used by the IT Support Office staff to verify your identity over the phone. The answers you provide are kept confidential and will not be used for any other purpose. Set up your security questions by going to the Identity Management web page