Investors In People and Customer First

Welcome to the Directorate of Estates and Campus Services information web pages relating to the Investors In People (IIP) and Customer First Standards. The Directorate achieved these awards in 2009.

For more details on IIP and Customer First at the University please see the following:

• Outline of IIP
• Outline of Customer First

For further information on these standards:

• For IIP see http://www.investorsinpeople.co.uk/Pages/Home.aspx
• For Customer First see http://www.customerfirst.org/